Cell phone repair is one of the demanding businesses of this modern era. Almost everyone uses these smart devices; however, as these gadgets are prone to failure, they look for repair service providers. But just like every other business, growing in this industry is not that easy anymore. The reason is the growing number of phone repair shops everywhere.
According to an estimate, there are 1,604 phone repair businesses in the US. Talking about just repair labs, the numbers exceed to over 18,000. This means that there is cut-throat competition in this field, and you cannot grow by just offering repair services. So, what to do then?
Below, we will let you know the services you should offer at your repair store to stand out. We will also brief you on what type of accessories you can sell to make more money. In addition, you will learn how cell phone store POS software can help you optimize and streamline every ongoing process. Let’s dive in.
1. Repair Services
Most of the time, people who visit you want you to fix their smartphones. There are a number of issues they need you to fix. For instance, a large number of users often drop their phones, resulting in broken screens. So, you should be aware of the fact you need to repair a lot of screens, LCDs, and panels.
The pricing in this regard varies from one model to another. Talking about the iPhone 15 and 16 series, you can charge between $200 to $400, depending on the issue. In the same way, for Samsung Galaxy S24 and S25 series, you can charge up to $380. While there are not a lot of Google phone users out there, you can still expect them and can charge up to $300.
Then there comes the battery, as people need to fix them after every 2 to 3 years. Look for the best parts suppliers and offer a battery replacement service at your repair shop. Compared to screens, you can charge between $40 and $120 depending on the brand and phone model.
You also need to use cell phone store POS software to stay on top of your inventory. Why? How are you supposed to offer repairs if you don’t have that very part in stock? This system will help let you know whenever you are low on stock by sending you a notification alert. Additionally, you will be able to reorder parts from your desired vendors, ensuring you only give high-quality parts.
Water damage and charging ports are other major issues users encounter with their smartphones. You can offer to repair their phones effectively and boost your revenue. You can ask for a high price if a job is a bit complex.
2. Cell Phone Accessories and Products
At your phone repair store, you don’t just have to stick with repairs. Instead, start selling accessories to earn more, as it is a great way to enhance your revenue stream. Look for chargers, screen protectors, and wired/wireless earphones. These are the accessories to add to your repair shop system.
The first thing a customer does after buying a new phone is to look for screen protectors and films. These help them prevent their phones from broken screens and scratches on the back. Then, there are chargers, back covers, power banks, and earbuds. All these accessories are in high demand. If you offer these accessories, there are high chances that along with boosting sales, you can increase the customer base as well.
Moreover, by using cell phone repair shop management software, you can get back to your customers easily. For instance, you can send them quotations and estimates. Similarly, you can send them promotional emails and SMS. This way, they will learn what repair services and accessories you offer at your store.
3. Data Recovery and Software Troubleshooting
These days, cell phones are no longer just devices; they are a necessity. People store data, vital documents, messages, and images on their phones. If, ever, they somehow lose their data or a virus attacks their phone, they want immediate repairs.
This can be a great opportunity for you to expand, as not every phone repair shop provides these services. Furthermore, you can charge up to $450 for restoring their data, and fixing software issues. However, ensure to hire the right repair and software technicians who can do the job perfectly.
Final Words
Cell phone repair used to be an easy business where one could easily earn tons of money. But, with the arrival of modern devices and the increasing number of repair shops, the game has changed. Now, if you want to expand your business, you must offer these repair services and sell accessories as well. Only then can you attract more customers and make decent money. Hopefully, you enjoyed reading this post.
