In today’s world, organizing events and effective ticket sales require the use of reliable and functional CRM-systems. Below is the rating of the best CRM-systems for ticket sales, which will help to optimize processes and increase profits.
1. TicketCRM
TicketCRM is a modern platform for organizing events and ticket sales, offering a comprehensive solution for businesses of any size:
- Intuitive interface for creating and managing events.
- Multifunctional ticketing system with support for online and offline sales.
- Built-in marketing tools: promotions, email and SMS mailings, integration with social networks.
- CRM functionality for customer relationship management, including audience segmentation and loyalty programs.
- Detailed analytics and reports to track sales and effectiveness of marketing campaigns.
- Mobile apps for organizers and participants to access information on the go.
- High level of data and transactionsecurity.
2. Eventbrite
Eventbrite is one of the most popular platforms for organizing events and selling tickets. The system offers a wide range of features:
- Intuitive interface for creating and managing events.
- Social media integration to expand your audience reach.
- Detailed analytics and reports to track sales and marketing campaign performance.
- Mobile app for managing events on the go.
3. Ticketmaster
Ticketmaster is a global event ticketing solutions company:
- Scalability for large events and arenas.
- Secure payment and fraud protection.
- Advanced marketing tools including dynamic pricing.
- Mobile app for the convenience of users and organizers.
4. Cvent
Cvent is a comprehensive event management platform including CRM features:
- Registration and ticketingmanagement for events of any size.
- Tools for marketing and email campaigns.
- Mobile apps for attendees with networking and collaboration capabilities.
- Detailed analytics to measure ROI and event performance.
5. Bizzabo
Bizzabo offers innovative solutions for event management and ticketing:
- Personalized marketing campaigns to increase engagement.
- Integrated CRM for customer relationship management.
- Support for hybrid and virtual events with interactive features.
- Interactive survey, Q&Atools.
6. Ticket Tailor
Ticket Tailor is a user-friendly ticketing platform with no commissions per ticket:
- Easy to use interface without technical complexities.
- Integration with payment systems and currency options.
- Customizable registration forms to collect necessary information.
- Tools for promotion via social networks and email.
7. Universe
Universe is a platform from Ticketmaster focused on small to medium-sized events:
- Intuitive design for quick event creation.
- Social media integration and the ability to embed widgets on websites.
- Guest management and attendance trackingtools.
- Support for mobile ticketing and scanning at the entrance.
8. Attendify
Attendify specializes in creating mobile event apps with CRM features:
- Create branded mobile apps without programming skills.
- Interactive features for attendees: chats, schedules, profiles.
- Integrated CRM to collect and analyze user behavior data.
- Real-time analytics to measure engagement.
9. Odoo Events
Odoo Events is part of the Odoo ecosystem, offering CRM functionality and event management:
- Registration management with online payment options.
- Integration with other Odoo modules: marketing, sales, inventory.
- Detailed reports and analytics to monitor key metrics.
- Customizable event pages with unique design.
Odoo Events official website
10. Zoho Backstage
Zoho Backstage is an event management platform from Zoho:
- Tools for planning and coordinating a team of organizers.
- CRM features to manage contacts and interactions.
- Marketing capabilities: promo pages, email campaigns.
- Real-timeanalytics and reports for decision making.
When choosing a CRM system for ticketing, it’s important to consider:
- The size and type of your events
- Features and integrations required
- Budget and pricing of the platform
- Ease of use and support
It is recommended that you test several platforms by taking advantage of free trials to determine which system best fits your business needs.
Remember, choosing the right CRM system can significantly improve the efficiency of your operations, enhance customer experience, and increase event revenue.
