You know that moment when someone drops a new app and everyone starts talking about it? So you download it, and find out that it’s because of the clean design and intuitive interface. The colors and theme are just right, and everything is loading quickly. But what’s the bad part? It’s not yours.
But that could’ve been your app. Your idea. But instead? You got stuck with a dev team that ghosted halfway through beta testing. Maybe they even sent you a prototype full of bugs that looked like it’s from 2012.
Let’s not do that again.
Hiring a mobile app development company isn’t just a casual decision.
It’s your app’s beginning and its story. And if you don’t ask the right questions from the start, you might end up investing your budget and time in the wrong hands.
This guide is about knowing what to ask before things go sideways. So if you’ve got an app idea that deserves to hit the top charts, start reading!
So, what are the Top 10 Questions to ask a Mobile App Development Company?
When you’re building an app with a company, it doesn’t mean you’ll stay quiet and let them do their thing without understanding a thing. You deserve to be informed. So, note down these ten questions to ask your development team:
Have You Built Apps Similar to Mine Before?
Don’t be a test subject for anyone. You want a team that already knows about your industry’s needs. This is especially important because this company will know the common pitfalls.
- Ask for specific examples in your niche.
- Look for portfolio pieces or case studies with real metrics.
How Do You Handle App Store Approvals and Updates?
Getting your app past Apple or Google isn’t as simple as clicking “Upload.” A strong and experienced dev team will help you cross that finish line. The best part? It will keep you updated later, too.
- Do they assist with App Store/Play Store submission?
- Will they manage bug fixes or compliance changes?
Can I view your previous successful projects?
Their past work says a lot. That’s how you’ll actually know if you can rust the company or not. Suppose their apps don’t work smoothly or look outdated. There’s trouble everywhere.
- Look for live links to published apps.
- Bonus points if they display metrics such as user ratings or retention.
What’s Your Approach to Post-Launch Support?
Your app doesn’t stop evolving after launch, so your development team shouldn’t either. A good team will know that the deployment is actually the beginning of a new journey with its own needs.
- Do they offer maintenance and long-term support packages?
- How fast is their response time for urgent bugs or crashes?
Can You Break Down Your Development Process for Me?
No one wants to be left in the dark while their app’s being built. A good team will walk you through every step. If you don’t know what’s going on and when, anything could be happening.
- Ask if they follow Agile or another method.
- Find out how often you’ll get updates or demos.
How long does it take to build my mobile app?
Time matters, doesn’t matter it’s app development or something else. Whether you’re racing to meet a launch window or simply budgeting your year, clear timelines are important.
- Ask for a realistic timeline based on the scope.
- Understand what might cause delays (features, etc.)
How Do You Handle Security and Data Privacy?
Your users are trusting you with their info, so security needs to be high-class from day one. You may even be surprised, but one of the top reasons people uninstall apps is because of security issues.
- Do they use end-to-end encryption, etc.?
- Are they compliant with GDPR or other regulations?
How Will You Test My App Before Launch?
No one will like an app full of bugs. So, testing will actually show if the team cares about quality. This way you’ll know if they’re serious about your project, or just after the money.
- Do they test across devices and platforms?
- What kind of testing: manual or user-based?
Which is best: the Android mobile app or the iOS app?
Not sure which platform to target first? A good dev company will actually guide you. They’ll do this based on your audience and budget. They won’t forget your goals.
- Ask if they recommend native or cross-platform.
- Understand trade-offs in cost and performance.
What Is Your Pricing Model?
The last thing you want is a surprise regarding the cost. No one likes that. So, get crystal clear from the beginning. You should know what’s included and what’s not.
- Is it a fixed price or milestone-based billing?
- Are testing or app store submission part of the package?
No, it’s not enough to only ask five of these questions. You need to ask them all, and your dev team needs to answer them all.
Hire a trusted app development company
After reading this guide, you’re equipped with all the knowledge you need before going all in. Tech isn’t something to take lightly. The software development industry can get a bit too costly at times. One mistake can cost you a lot.
So, if you’re ready, don’t gamble. Partner with trustworthy application development services that truly understand your vision—delivering with complete transparency. Ask the right questions and dodge the red flags. You need to build w
ith confidence if you’re aiming to succeed. Your future app deserves nothing less.

